Vlavera · Legal
Refund Policy
Effective 29 September 2026 · Last updated 29 September 2026
This policy covers Vlavera digital products bought through a hosted checkout, starting with the Hyur Professional License. Website Launch engagements are invoiced manually and are covered by the Service Terms instead.
Refunds
Vlavera digital products are sold through Paddle, our merchant of record. Paddle's refund policy applies to every purchase, and it is the one to read before you buy:
Nothing in this policy removes mandatory consumer protections that may apply where you live.
If something goes wrong
Email hello@vlavera.com with your order reference and tell us what happened. We answer from the same mailbox that handles product support.
Effect on your license
A refunded or successfully charged-back order no longer carries a valid product license. If the payment is later restored, the license may be restored.
Questions: hello@vlavera.com · Privacy · Terms · Refund